Frequently Asked Questions

GENERAL

  • Yes. Every bag undergoes a meticulous authentication process by experienced experts.
    Materials, serial numbers, stitching, hardware, and provenance are carefully verified to ensure absolute authenticity.

  • Our pieces are pre-loved or vintage, meaning they have been previously worn.
    Each item includes a detailed description and photography of its state, so you know exactly what to expect.

  • No, our designer bags do not come with a manufacturer’s warranty. However, each piece is thoroughly checked before being added to our collection,
    ensuring only high-quality items are offered.

  • Yes. We accept select designer bags on consignment. If you have a piece you would like us to consider, please send clear photos and details.
    Our team will review your item and let you know if it fits our curated selection.

SHIPPING, RETURN & PAYMENT

  • Orders within the Netherlands are typically delivered within 2–3 business days. International deliveries may take longer depending on the destination.
    Every order is shipped with great care and includes tracking information.

  • Yes. We proudly ship worldwide so our clients can enjoy RISH pieces across the globe.
    Shipping costs and delivery times vary per region and are displayed at checkout.

  • All shipments are securely packaged and insured, so your purchase is protected during transit.

  • Yes. We offer a 14-day return policy. The item must be returned in its original condition. For further details,
    we kindly invite you to review our return guidelines.

  • We accept major credit cards, PayPal, and iDEAL. All transactions are processed securely.